Help

Support

Help with SpecsGraph, its MCP server and the Claude connector. Email us, ask the community, or start from the docs.

On this page

Contact us

ForWrite to
Help with the product, the MCP server or a connected agentsupport@specsgraph.io
General questions, partnerships and presshello@specsgraph.io
Security reportssupport@specsgraph.io, with "Security" in the subject
Questions and ideas from the communityDiscord (opens in a new tab)

We answer email within 2 business days, usually sooner. Discord is answered by the team and the community on a best-effort basis.

What to include

  • What you were trying to do and what happened instead.
  • The time it happened, with your time zone.
  • Your workspace name, and the project key if it is about one project.
  • For an agent problem: the client (for example Claude, Claude Code or Cursor), the tool name and the error text or HTTP status.

Warning

Never send a token

Do not paste a personal access token (it starts with sgp_) or any other secret into an email or a Discord message. If one was exposed, revoke it first.

Report a security issue

Email support@specsgraph.io with "Security" in the subject and the steps to reproduce. Please do not post security issues on Discord or in public issues. We confirm receipt within 2 business days and keep you informed until the issue is fixed.

Start from the docs

The MCP server lives at https://mcp.specsgraph.io/mcp. The Privacy Policy and the Terms cover how we handle your data.